Privacy Policy

At QuizGen, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Please read this Privacy Policy carefully. By accessing or using the QuizGen Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree, please do not access or use our Service.

By using the Service, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please do not use our Service.

1. Information We Collect

We collect several types of information from and about users of our Service:

1.1 Personal Data

Personal Data refers to information that can be used to identify you personally. We collect Personal Data when you:

• Create an account: Name, email address, and password
• Subscribe to our service: Payment information (processed by our secure payment processors)
• Contact us: Email address, name, and any other information you choose to provide
• Complete your profile: Optional professional information, profile picture, educational background

1.2 Content Data

We collect the text, documents, articles, or other materials you submit to our Service for quiz generation. This may include:

• Text content pasted or uploaded for quiz generation
• Documents uploaded for analysis
• Quizzes you create or modify
• Responses to quizzes

1.3 Usage Data

We automatically collect information about how you interact with our Service, including:

• IP address and geographical location
• Browser type and version
• Device type and operating system
• Time spent on the Service and pages visited
• Features used and actions taken
• Quiz completion statistics and learning progress

1.4 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

We use the following types of cookies:

• Essential Cookies: Necessary for the operation of the Service
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around the Service
• Functionality Cookies: Enable the Service to provide enhanced functionality and personalization
• Targeting Cookies: Record your visit to the Service, the pages you visit, and the links you follow

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send administrative information, such as updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Provide customer support and address technical issues
• Generate AI-powered quizzes based on your submitted content
• Analyze usage patterns and optimize user experience
• Develop new products, services, and features
• Personalize your experience by presenting tailored content and recommendations
• Detect, prevent, and address technical issues, fraudulent activities, or security breaches
• Comply with legal obligations

2.1 AI Training and Service Improvement

To improve our AI quiz generation capabilities, we may use your Content Data to train our AI models. This helps us enhance quiz quality, question relevance, and overall service performance. When used for this purpose:

• Your data is aggregated and de-identified whenever possible
• We implement safeguards to protect sensitive information
• We do not train our AI on content marked as private or confidential

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf. These include:

• Payment processors
• Cloud hosting providers
• Analytics providers
• Customer support services
• Email delivery services

These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Business Transfers

If QuizGen is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

3.4 Protection of Rights

We may disclose your information when we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

3.5 With Your Consent

We may share your information with third parties when you have provided your explicit consent to do so.

4. Data Retention

We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need to process your information, we will either delete or anonymize it or, if this is not possible (for example, because your information has been stored in backup archives), we will securely store your information and isolate it from any further processing until deletion is possible.

The specific retention periods for different types of data are as follows:

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of sensitive data both in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure data backup procedures
• Employee training on data security and privacy practices

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. International Data Transfers

QuizGen is based in the United States, and we process and store your information on servers located in the United States and other countries. If you are located outside the United States, your information may be transferred to, processed, and stored in countries where data protection laws may differ from those in your country of residence.

By using the Service, you consent to the transfer of your information to the United States and other countries where QuizGen operates. We take appropriate safeguards to ensure that your personal information receives an adequate level of protection in the countries where we process it, including:

• Implementing Standard Contractual Clauses approved by the European Commission
• Ensuring compliance with applicable data protection laws
• Working only with partners and service providers that maintain adequate data protection measures

7. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request copies of your personal information.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we delete your personal information, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal information, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days or as required by applicable law.

7.1 California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information. In addition to the rights described above, California residents have the right to:

• Know what personal information is being collected about them
• Know whether their personal information is sold or disclosed and to whom
• Opt out of the sale of their personal information
• Access their personal information that has been collected
• Request deletion of their personal information
• Not be discriminated against for exercising their privacy rights

To exercise your California privacy rights, please contact us using the information provided in the "Contact Us" section.

7.2 European Economic Area (EEA) Residents

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). In addition to the rights described above, EEA residents have the right to:

• Lodge a complaint with a supervisory authority
• Withdraw consent at any time, where processing is based on consent

To exercise your GDPR rights, please contact us using the information provided in the "Contact Us" section.

8. Children's Privacy

Our Service is not directed to individuals under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information from our servers.

For educational institutions that may use our Service for students under 13, we offer specific services compliant with the Children's Online Privacy Protection Act (COPPA) and other applicable laws. Please contact us for more information about these services.

9. Third-Party Links and Services

Our Service may contain links to other websites, services, or applications that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. Cookies Policy

For detailed information about how we use cookies and other tracking technologies, please see our Cookies Policy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

For material changes to this Privacy Policy, we will make reasonable efforts to provide notification through the Service or via email (if we have your email address).

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

privacy@quizgen.net

Data Protection Officer: dpo@quizgen.net